Terms of service

Terms & Conditions

Welcome to Divinora – your destination for elegant and trendsetting fashion jewellery. By accessing or using our website (www.thedivinora.com) and purchasing from us, you agree to the following Terms & Conditions:

1. General

These Terms apply to all users of the site, including browsers, vendors, customers, and merchants.
By using our website, you agree to be bound by these Terms. If you do not agree, please do not access or use our site.

2. Products & Services

All products listed are subject to availability and may be withdrawn at any time.
We strive for accuracy, but product colors, sizes, and details may vary slightly due to screen settings or photography.
Prices are subject to change without prior notice.

3. Orders & Payments

Orders are confirmed only after successful payment (except for COD).
We reserve the right to cancel or refuse any order in case of payment issues, suspicious activity, or policy violations.
For COD orders, Divinora reserves the right to verify identity before dispatch.

4. Returns & Refunds

We offer a 3-day return policy for damaged, defective, or wrong items only.
Earrings are non-returnable due to hygiene reasons.
Please refer to our Return & Refund Policy for full details.

5. Intellectual Property

All content on this site (images, text, logos, graphics) is the property of Divinora and may not be reproduced or used without permission.

6. Privacy

Your personal information is handled in accordance with our Privacy Policy. We do not share your data without consent.

7. Modifications to the Service

We may update or modify our terms, products, or services at any time without prior notice.

8. Contact Us

For any queries, support or complaints, please contact us at:
📧 support@thedivinora.com